Diagnostics and troubleshooting, In this appendix, Introduction – Brocade Communications Systems Brocade Backbone DCX 8510-4 User Manual

Page 153: Appendix c, Appendix c, “diagnostics and troubleshooting, Appendix

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Brocade DCX 8510-4 Backbone Hardware Reference Manual

133

53-1002177-05

Appendix

C

Diagnostics and Troubleshooting

In this appendix

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Obtaining chassis and component status . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Interpreting POST and boot results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Introduction

For information about troubleshooting the entire fabric, refer to the Fabric OS Troubleshooting and
Diagnostics Guide.

The Brocade DCX 8510-4 includes a number of diagnostic aids to assist with troubleshooting,
including LEDs on the hardware, commands that display current status, diagnostic tests for
hardware and software, and error messages. In addition, a number of managing and monitoring
features are available, such as Fabric Manager, Web Tools, Fabric Watch, and Advanced
Performance Monitoring.

If the Brocade DCX 8510-4 does not operate as expected, the following steps can be taken to
diagnose the problem:

Check the LEDs and see the LED tables (

Chapter 4, “Monitoring System Components”

) for

interpretation and recommended actions.

Review the results of the last POST run by the Brocade DCX 8510-4 (

“Interpreting POST and

boot results”

).

Review the error logs. (Refer to the Fabric OS Troubleshooting and Diagnostics Guide for more
information).

-

Review RASlog entries.

-

Type the sensorShow command to determine the status of the hardware components.

-

Run diagnostic tests (

“Diagnostics”

).

-

Reboot the Brocade DCX 8510-4 or power the entire chassis off and then on (

“Powering off

the Brocade DCX 8510-4”

and

“Providing power to the Brocade DCX 8510-4”

).

If the problem is still unresolved after these steps, contact your support provider. The information
required by your support provider is listed under

“Getting technical help.”

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