AirLive WN-200HD User Manual

Page 79

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5. Troubleshooting & FAQ




 

 
AirLive WN-200HD User’s Manual

74

to the IP camera. Please contact your dealer to get the

approval routers list.

Some IP cameras are

working but others are

failed

• Maybe too many IP cameras have been installed on the

LAN, and then NAT router is out of resource to support

more cameras. You could turn off and on NAT router to

clear out of date information inside router.

Access this device

Cannot access the

login page and other

web pages of the

Network Camera from

Internet Explorer

• Maybe the IP Address of the Network Camera is

already being used by another device or computer. To

confirm this possible problem, disconnect the Network

Camera from the network first, and then run the PING

utility to check it out.

• Maybe due to the network cable. Try correcting your

network cable and configuration. Test the network

interface by connecting a local computer to the Network

Camera via a crossover cable.

• Make sure the Internet connection and setting is ok.

• Make sure enter the IP address of Internet Explorer is

correct. If the Network Camera has a dynamic address, it

may have changed since you last checked it.

• Network congestion may prevent the web page

appearing quickly. Wait for a while.

The IP address and Subnet Mask of the PC and Network

Camera must be in the same class of the private IP

address on the LAN.

• Make sure the http port used by the Network Camera,

default=80, is forward to the Network Camera’s private

IP address.

• The port number assigned in your Network Camera

might not be available via Internet. Check your ISP for

available port.

• The proxy server may prevent you from connecting

directly to the Network Camera, set up not to use the

proxy server.

• Confirm that Default Gateway address is correct.

• The router needs Port Forwarding feature. Refer to

your router's manual for details.

• Packet Filtering of the router may prohibit access from

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