AirLive WN-200HD - Manual (Page 89)

5. Troubleshooting & FAQ
AirLive WN-200HD User’s Manual 84
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the
Internet over a series of numbered ports. The ports normally used by the device are
blocked from access over the Internet. Therefore, these ports need to be made
accessible over the Internet. This is accomplished using the Virtual Server function
on the router. The Virtual Server ports used by the camera must be opened through
the router for remote access to your camera. Virtual Server is accessed by clicking on
the Advanced tab of the router screen.
Follow these steps to configure your router’s Virtual Server settings
• Click Enabled.
• Enter a unique name for each entry.
• Select Both under Protocol Type (TCP and UDP)
• Enter your camera’s local IP Address (e.g., 192.168.1.100, for example) in the
Private IP field.
• If you are using the default camera port settings, enter 80 into the Public and
Private Port section, click Apply.
• Scheduling should be set to Always so that the camera images can be accessed at
any time.
A check mark appearing before the entry name will indicate that the ports are
enabled.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so
that you can open the appropriate ports accordingly. If your ISP does not pass traffic
on port 80, you will need to change the port the camera uses from 80 to something
else, such as 8080. Not all routers are the same, so refer to your user manual for
specific instructions on how to open ports.