Quadrox QGuard Installation Manual - Manual (Page 33)

GuardNVR Installation Manual 33
Version 4.4 Series
2.5 Testing GuardNVR
2.5.1 Local client test
A local client test is very useful, to test whether the video server is running correctly on its
own. Because we don’t use any external network facility, no configuration in that direction can
cause a live-viewing problem. Perform this test first of all to check the stand-alone operation
of the GuardNVR video server.
For local client testing, follow the steps below.
1. On the desktop of a GuardNVR, you’ll find an icon ‘Video Browser’. Double-clicking
this icon will open a Microsoft Internet Explorer window.
2. The IP address (e.g.: http://192.168.100.1) to where this Internet Explorer has to
connect looks like ‘http://localhost/guardnvr/browser’. This is a standard way of telling
Internet Explorer to connect to the webserver on the same GuardNVR, so not going
over the network but staying within the boundaries of its own Operating System.
3. When accessing the GuardNVR video server application from a client PC for the first
time, Internet Explorer will ask you to install and run an ActiveX component (Video
Client Component). Follow the on screen instructions to install the component.
If you have problems installing the ActiveX, please make sure first that you have
added the server to the trusted site list of Internet Explorer.
4. A welcome screen should now appear. Normally you would be prompted for a login
and password but because you’ve already authenticated to get access to the Windows
Operating System, and you will not be prompted again for a Login and Password.
5. By default the live-view pages are opened and the user can verify whether all the
cameras are transmitting a good image.
2.5.2 Connection test
Open a command prompt window by clicking Start, select Run, and type CMD. Once the MS
DOS window is open, type ping <Computer Name>.
If you see the text ‘Reply from XXX.XXX.XXX.XXX’ (as shown in Picture A), the
network connection is fine.
If you see the text ‘Ping request could not find host <Computer Name>. Please
check the name and try again.’, there is a physical network connection problem.
Contact your Network Administrator.
If you see the text ‘Request Timed Out’, there is a physical network connection
problem. Contact your Network Administrator.
If you see the text ‘Destination host unreachable’, the IP address settings of either the
client computer or the GuardNVR, is inconsistent (different subnets). Contact your
Network Administrator.