ITC Hemochron Signature Elite Whole Blood Microcoagulation System User Manual

Page 77

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77

Error Message

Cause

Corrective Action

Lot Expired

The cuvette and/or QC material
that is being used has reached its
expiration date.

Remove the cuvette and repeat
the test using supplies that are
within their expiration date.

Action Denied

Date/Time cannot be changed if
QC Lockout is required, or
Date/Time function is denied
through Configuration Manager.

Supervisor needs to
reconfigure instrument using
HCM.

Disallowed Assay

Assay performance has been
prohibited via Configuration
Manager.

Supervisor needs to
reconfigure instrument using
HCM.

The table of cuvette or QC lots is
empty or contains only expired
lots.

Supervisor needs to
reconfigure instrument using
HCM.

The QC interval is set to zero in
Configuration Manager.

Supervisor needs to
reconfigure instrument using
HCM.

Cannot erase DB

Erasing patient and/or QC
database is not allowed.

Supervisor needs to reconfigure
instrument using HCM.

INR< 0.8
INR > 10.0

APTT < 20

Test result is outside clinical
range.

Repeat test with new cuvette.

Out of Range-Lo

Test result is outside clinical
range.
Sample has clotted prematurely,
or did not mix correctly in
cuvette.
Bubbles may be present.

Repeat test with new cuvette.

Out of Range-Hi

Test result is outside clinical
range.

Repeat test with new cuvette.

Check Time/Date

Low Battery or RTC has lost its
Time/Date Tracking.

Enter or verify Time & Date.
Charge Battery.

Dark Photo Fault

Hardware malfunction.

Contact ITC Technical
Support.

Unsupported
POCT >> COM

The POCT-1A communication
protocol was attempted to be set
while the COM Port is selected, or
vice versa.

Set POCT-1A to run over NET,
or set ITC to run over COM or
NET.

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