Crisp Solutions UC-515 - Manual (Page 43)

Appendix B
T
ROUBLESHOOTING
If you have trouble configuring or operating UCommand, first check
that you have inserted the batteries correctly (page 5). Then check
the items below.
Symptom Remedy
UCommand
doesn’t operate
your device.
•
Move closer to the device. The maximum
operating distance is approximately ten
meters.
•
Ensure that you are aiming UCommand
directly at the device and that there are no
obstructions between UCommand and the
device.
•
Ensure that you have used the Learning
function (page 12) to configure the device.
•
Make sure that the desired device on the
UCommand LCD panel has been selected.
You cannot
operate a device
even after
configuring the
device using the
learning function
(page 12).
•
Make sure that you have correctly
“mapped” your device’s remote control to
UCommand.
•
Clear device data from UCommand (Bank
delete, page 18) and carry out the learning
function again (page 12).
•
Don’t assign too many different remotes to
the same device layer (page 11).
•
A very few original remotes use an IR
signal that is out of the range of the
UCommand’s capability.
•
Some original remotes mix more than one
command to perform a function;
UCommand may not be able to accurately
record these layered commands.
•
Some original remotes have an unstable
timing, which cannot be learned. Try
learning the commands from a different
remote control, such as a universal remote,
configured to control the respective device.