Loading, stowing and features, Features – Mercedes-Benz S-Class 2011 User Manual

Page 437

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pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.

Roadside Assistance call button

X

Open the stowage compartment under the
armrest (

Y

page 423).

X

Press and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The

Connecting Call

message appears in

the COMAND display and COMAND is
muted.

If a connection can be established, the

Call

Connected

message appears in the

COMAND display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:

R

current location of the vehicle

R

vehicle identification number

R

vehicle model

R

vehicle color

i

The COMAND display shows that an

mbrace call is active. You can switch to the
navigation menu by pressing the
S button on COMAND during the call.
Spoken commands are not available.

A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.

X

Describe the type of assistance needed.

The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.

i

If the indicator lamp in MB info call

button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The

Call Failed

message

appears in the multifunction display.
The COMAND display shows the

Call

could not be connected!

message.

Press W to confirm the message.

X

To end a call: press the ~ button on the
multifunction steering wheel.

or

X

Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.

i

Sign and Drive services

30

: you are not

charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.

30

USA only.

Features

435

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