Mercedes-Benz C-Class 2008 COMAND Manual - Manual (Page 209)

208
Voice Control
Troubleshooting
Troubleshooting
Problem Possible cause/consequence Suggested solutions
Voice control does not under-
stand you. You have not operated the system
from the driver’s seat. ̈ Only operate the system from the driver’s seat.
Voice control does not under-
stand you. You have spoken too exaggerated-
ly, too loudly or too quietly. ̈ State the commands coherently and clearly without exag-
gerating.
Voice control does not under-
stand you. A blower is set to its highest set-
ting or there is wind noise through
an open window. ̈ Prevent loud noises from interfering.
An address book entry without
a speaker-dependent voice tag
is not recognized. The fields in the address book en-
try for the last name and first name
are both filled in, but you only said
the first name or the last name. ̈ Say the last name and then the first name of the address
book entry in full.
The names entered in the address
book do not sound sufficiently dif-
ferent, or are not pronounced as
they are written. ̈ Make sure the address book entries are plausible.
Check the address book entries for the following:
ț The name entries, e.g. last name and first name, are in the
right fields.
ț Do not use abbreviations or acronyms.
ț Avoid unnecessary spaces in names.
ț Do not use special characters.