Troubleshooting – Rice Lake TC Series, Rice Lake Weighing Systems - Operation Manual User Manual

Page 35

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30 RL-TC Series Operation Manual

11. Troubleshooting

※ The numbers in ( ) indicate reference pages

Symptom

Cause

Possible remediation

There is no indication on
the display.

• The AC adapter is not connected.

Check that the AC
adapter is connected (8).

The display is unstable.
[M] remains flashing
without changing.

• The balance is subject to air currents or

vibration.

• The balance is situated on an unstable

surface.

• An object is contacting the sample being

measured, the measuring pan, or the tare.

→ Check Precautions on

Use (2–4).

Weight indication
contains an error.

• An error was made in the tare subtraction

procedure.

• The adjusters remain lifted, resulting in an

incorrect level.

• The indication values are inconsistent after

long hours of use, or because the balance
has been moved to a new location.

→ Review the tare

subtraction (10).

→ Check the level (8).

Execute span adjustment
on the balance (27).

The limit function does
not work.

• The limit function is not selected.

• The limit value has been erroneously

entered.

→ Check the operation of

the limit function (22 on).

[

Add

] appears ([

]

and a value flash at
[LO].)

• Likely to produce errors in the counting

mode because the sample weight is
insufficient.

→ Execute the Memory

Update Method (19).

[

o

-

Err

] appears

before the capacity is
reached.

• Gross weight exceeded the capacity of the

balance (weight range = container +
weight of sample).

• A section of the mechanism is damaged.

→ Check the total weight.

→ Execute tare subtraction

again.

→ Contact our Technical

Service Division or your
local dealer.

[

u -

Err

] is displayed.

• A foreign object is caught between the

measuring pan (pan base) and the balance.

• A section of the mechanism is damaged.

→ Remove the measurement

pan and examine the
surface beneath it.

[

b

-

Err

] is displayed.

[

d

-

Err

] is displayed.

• The balance is exposed to static electricity

or noise.

• The electrical system of the balance is

malfunctioning.

→ Contact our Technical

Service Division or your
local dealer.

During span adjustment
[

o

-

Err

] is displayed.

[

1

-

Err

] is displayed.

[

2

-

Err

] is displayed.

• A weight heavier than the capacity was

used.

• The reference weight is less than 50% of

the capacity.

• Calibration produced an error of 1.0% or

more.

→ Check that the span

adjustment procedure
was performed correctly
(27).

During battery
installation:
The indication
disappears.
[

] flashes.

No indication is
produced.

• The automatic power-off function was

activated.

• The battery capacity is low.

→ Switch on the power again.

Deactivate the Automatic
power-off function, if
necessary (13).

→ Recharge the battery (29).

→ Operate the balance with

the AC adapter.

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