Panasonic KX-P3124 User Manual
Page 94
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Most probiems associated with the printer can be traced to improper setup, installation, or cabling.
The error messages shown on the display ((^ Table 6.2) and the following table will assist the user
in identifying and correcting some of the more common problems. If you need additional help, contact
the store from which the unit was purchased.
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Symptom
Possible Cause
Probable Solution
Ink smears
Printhead gap lever is not in
the proper position
Move the lever toward the {+)
position until ink does not
smear (0^ P. 16)
Printout is faint
Printhead gap lever is not in
the proper position
Set the lever to the proper
position
(Q^ P. 16)
Carriage moves but there is
no printing
Ribbon not installed correctly
Re-insert ribbon
(G^ P. 18-22)
Printhead gap lever is not in
the proper position
Set the lever to the proper
position
(D^P. 16)
Printer does not power up
No AC power
Check power cord
(11^ P. 17)
Power is on but printer does
not print
Printer is not ON LINE
Press ON LINE switch
Interface cable is not properly
connected
Secure connection
p. 17)
Paper out sensor is
inoperative
P.O.DETECT is OFF
Set P.O.DETECT to ON
([®= P. 60, 67)
Buzzer sounds when installing
single sheet
Paper feed selector is in “[]
PUSH” or “□ PULL” position
Set selector to “Q” position
(fl^ P. 16)
Paper wrinkles when using
tractor feed
No reverse tension on paper
Set paper supply lower than
printer
Printer can’t load single sheet
in Friction mode
C.S.F. is ON
Set C.S.F. to OFF when not
using the Cut Sheet Feeder
(or P. 60, 68)
Paper feed selector is in "[]”
position
Set paper feed selector to
position
Unexpected characters
appear in printing
Emulation is set incorrectly
Check printer driver of your
software package and set
emulation accordingly
(0^ P. 38-40, 58, 63)
Table 6.1 Troubleshooting (Continued)