3 when nothing else works, 4 customer support – AvMap GeoPilot II Plus User Manual

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Verify that the Fix Source is listed properly (External NMEA) as indicated in the System Setup section

(see Chapter 14) and that the Baud Rate is set correctly for your GPS receiver (the Geopilot II Plus

requires 9600- Baud Rate). Verify that the data cable connections are proper.

external device is not responding

— The data port is not turned on or is not outputting messages

in the correct format. Refer to the external device’s user guide to determine the correct message

format. Check the Installation Settings menu and make any necessary changes. The Geopilot II

Plus may not be properly connected to the external device. Check all connections to be sure they

are correctly made and secure.

navigate feature does not work

— Blanks are displayed in the navigation data fields until a GPS

fix has been obtained; this usually occurs within a few Minutes. Also a Flight Plan must be active

to display values for navigation-related information (such as Cross Track Error) and you must be

travelling at least 2 Knots to display values for velocity-related information (such as GS). Activate

a Flight Plan and/or increase your speed.

fluctuations in positioning and navigation data

— Small fluctuations in positioning and velocity-

related navigation is normal.

15.3.3 When nothing else Works

The list above should allow you to solve most of the operating problems you are likely to encounter.

Simply disconnecting the Geopilot II Plus from power for a moment may solve your problem as

well. If this does not help, try resetting the Geopilot II Plus to the factory defaults:

> ‘MENU’ 1 sec. + “SYSTEM SETUP” + ‘ENT’ + “FACTORY DEFAULTS” + ‘ENT’

If this does not help, you can try one additional memory clear option. This is a factory default RAM

Clear that should only be tried after all other attempts have been made. When using the RAM Clear

feature, you will loose all user stored information and the Geopilot II Plus will default to factory

settings. Before this step, you have the option of saving user Marks, Track history and Routes to a

User Compact Flash (this is an optional purchase from your dealer). To perform a RAM Clear see

Par. 15.5.1.

15.3.4 Customer Support

If you are unable to solve your operation problems, please contact C-MAP Aviation at 133 Falmouth

Road Mashpee, MA 02649, 508-539-3115 or 800.363.262, reporting the Software Release and

Cartography information available in the About page.

>‘MENU’ 1 sec. + “About...” + ‘ENT’

Fig. 15.4.4 - About page

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