Ram Trucks 2015 ProMaster Commercial - Owner Manual - Manual (Page 329)

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
CAUTION!
• Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFF the
ground (using a flatbed truck, or wheel lift equipment
with the front wheels raised).
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WHAT TO DO IN EMERGENCIES 327