Table 4: bist troubleshooting, Handling – Ciprico 6500 User Manual

Page 62

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21020690 B

6500 Disk Array User’s Guide

Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

Page 4 - 8

Failure Detection and Troubleshoot-ing Guidelines

To choose the Continue response to a BIST error, press the left arrow key.

To choose the Loop response to a BIST error, press the right arrow key.

When your option, either

/223 or &217, is displayed, press SELECT to

implement that option.

/223 indicates that the array will repeat that particular

test if SELECT is pressed.

&217 skips the failed test and continues with the

other BIST tests when you press SELECT.

Handling

If you see this

Check or replace this

6&6, %86 ,6 +(/'

:$,7,1*

Check SCSI bus termination (single-ended arrays

only). Terminator may not be present, may be
broken, or the wrong kind.

Disconnect the array SCSI cable from Host and

reset the array. If BIST now passes, the problem
lies in the host system SCSI interface. Check the

host SCSI adapter.

8 TGST

(RROR  

Meaning: External SCSI bus error.

Verify Termpower. Check that the TPR jumper is

installed on the array controller board.

Replace the array controller board.

Note

If a differential controller board is unterminated,
the BIST will complete without reporting the

unterminated condition. During subsequent

operation, various errors, apparently not related to
the termination, will occur. In the event of

unspecified error conditions, first verify that the

differential termination is in place.

TGST NCMG!

(5525 XX XX

Replace array controller board.

Table 4: BIST Troubleshooting

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