Entitlement to make a claim under this warranty, How to make a claim under this warranty, The australian consumer law – AquaMAX G135VE User Manual
Page 40
AQUAMAX GAS MAINS PRESSURE
WATER HEATER WARRANTY – AUSTRALIA ONLY
Revision Date: 2014 November
122198A
40
GAS WATER HEATER G135VE MODELS
4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1 To be entitled to make a claim under this warranty you need to:
a) Be the owner of the water heater or have consent of the owner to act on their behalf
b) Contact Aquamax Service without undue delay after detection of the defect and, in any event,
within the applicable warranty period.
4.2 You are not entitled to make a claim under this warranty if your water heater:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia.
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1 If you wish to make a claim under this warranty, you need to:
a) Contact Aquamax on 1800 676 000 and provide owner’s details, address of the water heater,
a contact number and date of installation of the water heater or if that’s unavailable, the date
of manufacture and serial number (from the rating label on the water heater).
b) Aquamax will arrange for the water heater to be tested and assessed on-site.
c) If Aquamax determines that you have a valid warranty claim, Aquamax will repair or replace
the water heater in accordance with this warranty
5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.
6. THE AUSTRALIAN CONSUMER LAW
6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
6.2 The Aquamax warranty (set out above) is in addition to any rights and remedies that you may have
under the Australian Consumer Law.
AQUAMAX AUSTRALIA PTY LIMITED, A.B.N. 37 138 189 68
For Service Telephone 1800 676 000 AUSTRALIA or refer local Yellow Pages
Installer: Please fill out the
on page 37 and leave this
booklet will the customer.