2 email, 3 telephone, 4 fax – Thinklogical Camera Fiber-Link Manual User Manual
Page 27: Email, Telephone
Extend Distribute Innovate
®
Camera Fiber-Link Extender Manual
23
Rev. E, June 2012
Note:
Most online documents are stored as Adobe Acrobat “PDF” files. If you do
not have the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a
download.
6.1.2. Email
Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone.
We will do our best to respond to your email inquiries promptly. Please use the following email
addresses for your specific needs:
– Information about Thinklogical
®
and our products.
– Sales Department - Orders, questions or issues.
– Product support, technical issues/questions, product repairs
and request for Return Merchandise Authorization.
6.1.3. Telephone
Sales:
Contact our expert sales staff in Milford, CT at 1-203-647-8700 or in the continental
US, use our toll-free number: 1-800-291-3211. We are here Monday through Friday from
8:30am to 5:00pm, Eastern Time Zone. Ask for
your representative’s direct-dial phone
number when you call.
Product Support:
Contact our Product Support Staff in Milford, CT at 1-203-647-8700.
The support lines are manned Monday through Friday, 8:30am to 5:00pm, Eastern Time
Zone.
International Sales:
Contact our US sales staff in Milford, CT at 1-203-647-8700. We are
here Monday through Friday, 8:30am to 5:00pm, Eastern Time Zone (same as New York
City). If leaving a voice message, please let us know the best time to call back so we may
reach you at your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours
and holidays. You can leave a voice message for an individual at any time. All of our sales
representatives have direct phone numbers for your convenience.
6.1.4. Fax
Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on
your cover sheet and provide return contact information.