Password problems, Have forgotten – Epson EISA Desktop User Manual

Page 140

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Password Problems

If you set a password using the System Configuration program

and you have trouble using your password, check the section

below that describes the problem you are having.

You enter the password, but nothing happens.

Type the password again and press [Enter. You have three

chances to enter it correctly before the system locks up. If this

happens, press

RESET

to reboot the computer and try again.

If you turned on network server mode when you set your

password, type your password and press

twice to see if

your system responds. If not, enter the password again or press

RESET

and start over.

You want to change or delete the password.

See Chapter 3 for instructions on changing or deleting your

password.

You

have forgotten

the current password.

If you have forgotten the current password and cannot use

your computer, follow these steps:

1. Turn off the computer, remove the cover, and disable the

password function by setting jumper Jl on the main system

board to position A. See Chapter 4 for instructions on

accessing the main system board and page 5-2 for the

location of the jumper.

If any option cards are blocking access to the jumper, follow the

instructions in Chapter 5 to remove them.

Troubleshooting C-9

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