Software problems, C-15 – Epson EISA Desktop User Manual

Page 146

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You notice a reduction in hard disk performance.

The data on the disk may have become fragmented. You

may want to back up all your data and then use a disk

compaction utility to reorganize the files on your disk.

Contact your dealer for information.

If you cannot access data on your hard disk or you are

receiving read/write errors, the disk may have a physical

problem. Try running the Hard drive System diagnostic

tests on the drive, as described in Appendix A.

If the problem persists, contact the dealer from whom you

purchased the drive.

Software Problems

Make sure you are using the correct procedure for starting

the program and that it is installed correctly.

Be sure you are logged onto or specifying the correct drive

and directory.

Some programs must run at a slower operating speed.

Check your software manual to see if this is the case, and

change the operating speed of the processor if necessary.

See “Changing the Processor Speed” in Chapter 3 for

instructions and for information on accommodating

copy-protected programs.

If you are still having problems with your software, consult

your software documentation or contact the manufacturer

for technical support.

Troubleshooting

C-15

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