Epson EISA Desktop - Manual (Page 147)

Printer Problems
Make sure the printer has power and is properly connected
to the computer. (Also, be sure your printer has paper in it.)
Check the printer manual for the printer’s correct DIP
switch or control panel settings.
If you are using more than one parallel port or more than
one serial port, check the primary and secondary port
settings in the System Configuration program to make sure
they are correct. See Chapter 2 for instructions.
Try running the System diagnostic tests described in
Appendix A. If either the parallel or serial port test
indicates an error, contact your printer dealer.
If you are having trouble with a dot matrix printer, also try
running the printer diagnostic test. (See Appendix A.)
Option Card Problems
Make sure the option card is properly inserted in its slot.
Check the installation procedure described in Chapter 5
and also see the instructions that came with the card.
Be sure that you ran the System Configuration program to
update your configuration after installing the card. See
Chapter 2.
Check to see if you set the necessary DIP switches or
jumpers on the option card. Also be sure you performed the
correct setup procedures for the software you are using
with the option card. See your option card manual and
check your System Configuration information for that card.
C-16
Troubleshooting