Network connection problems, Cannot install software or drivers, Cannot access the shared printer – Epson AcuLaser C9200 Series User Manual

Page 209

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2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in the

driver.

If About is displayed in the shortcut menu that appears, click it. If a message box with the words
“Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup
Guide
. If About is not displayed, the printer software has been installed correctly.

Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation

, you will have to install the printer software again.

Network Connection Problems

Cannot install software or drivers

Cause

What to do

You are not accessing the operating system with the
administrator privilege.

Access the operating system with the administrator privilege.

Cannot access the shared printer

Cause

What to do

Inappropriate texts are used for the Share name of the
shared printer.

Do not use spaces or hyphens for the Share name.

An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different.

Install the printer drivers from the CD-ROM.

Your network system causes this problem.

Ask the administrator of the network for assistance.

Note:
For the additional driver to be installed, please see the table below.

EPSON AcuLaser C9200 Series User's Guide

Troubleshooting 209

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