Epson 4500 - Manual (Page 217)

Paper
Handling
Problem Solution
Single sheets do not
feed properly
(continued).
The
LOAD/EJECT
button was pressed
and the platen rotated,
but
paper
was not fed.
When the LOAD/EJECT
button is pressed, the
paper jams.
The paper release lever may be set in the
wrong position. Push paper release lever
back to the single-sheet position. See
Chapter 2.
The left and right edge guides may be too
close together, preventing the paper from
feeding smoothly. Adjust the position of
the edge guides so that the paper can move
up and down freely. See Chapter 2.
The paper may not be firmly inserted.
When feeding thicker than normal paper,
press down lightly
on
the paper while
pressing the LOAD/EJECT button.
The cut sheet feeder mode may be turned
on (DIP switch 1-8 is on). When the cut
sheet feeder is not in use, DIP switch 1-8
should be off. See Chapter 3.
The edge guides may be too far apart.
Adjust the edge guides to the width of the
paper.
The dimensions of the paper may exceed
the specified limitations. Use only paper
sizes that are within the specified range.
Multi-part forms cannot be used with this
printer’s single-sheet feeding system. See
Chapter 8.
Troubleshooting 7-15