Epson 4500 - Manual (Page 223)

Problem
Continuous paper does
not feed properly
(continued).
The short tear-off
function is selected
(DIP switch 2-2 is on),
but it does not work
(continued).
The LOAD/EJECT
button is pressed to
eject the paper, the
paper feed stops, and
paper does not fully
eject
or
it jams.
Switching between
single sheets and
continuous paper
cannot be performed
properly.
When the LOAD/EJECT
button is pressed to
load continuous paper,
the platen does not
rotate and the paper is
not loaded.
Paper
Handling
Solution
Your program may not be sending a form
feed command to the printer. At the end of
your program or the page, send a form
feed (FF). If you are using BASIC, be sure
to add a semicolon (;) after the FF code to
prevent any additional codes from being
sent to the printer.
You may have tried to back feed too many
pages. Before ejecting the paper, always
tear off the last printed page. See Chapter 3.
You may be trying to eject labels. Labels
may jam when they are fed backward, so
always use the FORM FEED button and feed
labels forward to eject them.
Pull the paper release lever forward to the
continuous paper position, set the paper,
then press the LOAD/EJECT button.
Troubleshooting 7-21