Epson 4500 - Manual (Page 224)

Paper Handling
Problem Solution
Switching between
single sheets and
continuous paper
cannot be performed
properly (continued).
The paper release
lever
is correctly set for
continuous paper, but
when the
LOAD/EJECT
button is pressed, the
platen rotates
backward and the
paper comes of the
sprockets.
When the
LOAD/EJECT
button is pressed to
load a single sheet
from the sheet guide,
the platen rotates in
reverse, the single
sheet does not load,
and the continuous
paper
comes off the
sprockets.
A single sheet may be in the paper guide,
causing the continuous paper to back out
and to come off the sprockets. When using
continuous paper, always make sure to
remove any single sheets remaining in the
paper guide.
The paper release lever may not be in the
proper position. Push the lever back to the
single-sheet position.
7-22 Troubleshooting