Epson 4500 - Manual (Page 220)

Paper Handling
Problem Solution
Continuous paper does
not feed properly
(continued).
The paper feed is
crooked or the paper
jams.
The paper supply may be obstructed by a
cable or some other object. Make sure that
the paper feeds smoothly into the printer.
See Chapter 2.
Your supply of continuous paper may be
too far from the printer. Position your
paper supply within
3
feet (1 meter) of the
printer. See Chapter 2.
The paper may be caught on the edge
guides. When using continuous paper,
make sure that the paper guide is lowered
to the horizontal position and that the edge
guides are positioned as far apart as
possible. See Chapter 2.
The holes on the sides of the paper may
not be aligned with each other. Reposition
the paper on the tractor pins. See
Chapter 2.
The sprocket units are incorrectly
positioned for the paper width. Move the
right sprocket unit to remove any slack
across the width of the paper. See
Chapter 2.
The position of your paper supply may be
preventing it from feeding straight. See
Chapter 2.
7-18 Troubleshooting