HP V8.5 - Manual (Page 67)

7
T R O U B L E S H O O T I N G
7-7 V8.5e Rev 2.2.2002
Plot is wrong length
If you suspect that a plot is the wrong length, plot a job of a known
length and measure it.
Possible causes: Paper is not moving freely
Scaling is incorrectly applied
Vertical emulation is incorrectly applied
Solutions:
1. Check the media feed path. Ensure that the paper is installed
correctly and that the paper feed is not obstructed.
2. Adjust or reset the scaling setting as described in Chapter 4,
Operation.
3. Determine if your data requires vertical emulation and adjust the
vertical resolution setting appropriately. See “Emulation” in
Chapter 4, Page 4-10.
Paper is wrinkling or tearing along one edge
Possible causes: Paper feed is misaligned
Paper is incorrectly installed
Lid is not securely closed
Latch pins need adjustment
Solutions:
1. Ensure that paper is correctly aligned while feeding. If using fan-
fold paper, you may wish to leave the paper in the box.
2. Check that the paper is installed correctly (see “Media Installation”
in Chapter 3, Installation) and the plotter lid is securely closed. The
top of the lid should be flush with the top of the side panels.