HP V8.5 - Manual (Page 73)

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V8.5e Rev 2.2.2002
The Imaging Systems Group Inc. (iSys) warrants our V8.5e plotters
to be free from defects in materials and workmanship as follows:
· Labour and parts are warranted for a period of one (1) year
from the date of purchase.
· This warranty applies only to products purchased from an
authorized dealer or agent, and extends only to the original
retailer purchaser.
· This warranty only covers defects arising under normal usage
within the duty cycles per specifications, and does not cover
malfunction or failures resulting from misuse, abuse or neglect.
· Consumable accessories are not included in this warranty.
· iSys will extend to customers during the warranty period a Hot
Swap Program to further expedite warranty repair.
Hot Swap warranty is one (1) year for the V8.5e Thermal Plotter.
During the warranty period, iSys will exchange the plotter within
24 Hours (North America ONLY) free of charge to the customer.
Included with the thermal plotter will be an RMA Kit, which will
include all of the paper work needed to ship the defective plotter
back to iSys, at our expense. Hot Swap warranty is based on
availability. After the warranty has expired on the V8.5e Thermal
Plotter, the same service will be available at an established monthly
rate. Please call us for details and pricing.
W A R R A N T Y