General troubleshooting, Led functionality, Restarting axon – High End Systems AXON User Manual

Page 180: Led functionality restarting axon, S1 s2

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CHAPTER 14

Maintenance and Troubleshooting

160

Axon Media Server User Manual

General Troubleshooting

The following table shows general troubleshooting suggestions:

Problem

Solution

Won’t power on

• Verify fixture is plugged in to an appropriately-rated power source

(power ratings are shown on

page 259).

• Check power cord wiring.

• If the unit’s previous shutdown was done remotely, you may have to

manually turn on the power switch located behind the right front cover.

Powers on but no image

• Make sure a video output is physically attached to the Axon server,

and that the video feed is active.

Powers on but does not display the
CMA screen.

• An active display device must be attached to both DVI ports before

booting up the system. When only one port is connected, it defaults to
display the graphics engine output and will not display the CMA
screen.

Fixture behaves erratically or won’t
respond to DMX control

• Verify that the last unit on the DMX link is properly terminated, (see

page 8).

• To control Axon with DMX, you must first enable DMX through the

CMA (see

Axon Media Server Configuration Options on page

187).

LED Functionality

S1

S2

Four LEDs on the Front panel indicate the actions described in the
following table.

The Red and Green LEDs are mirrored on the back panel.

Name

Color

State

Description

Status

Red

On

(45 sec On/1.4 sec.Off) Running normal motion-control code

Fast Blink

Board communication activity; for example, during a software upload

Slow Blink

320 processor card in the base housing is receiving code.

Drive

Amber

Blinking

Hard drive activity

DMX

Green

Fast Blink

Media Server is receiving DMX

Server

Blue

Steady

Media Server is receiving power

Restarting Axon

As with other computers not operating properly, restarting can often reestablish correct
functioning. You can reboot Axon by:

• Clicking the Reset button on the Axon monitor desktop

• Pressing the manual reset button located inside the right front cover on the Axon chassis

• Disconnecting and reconnecting to power source

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