FARGO electronic 76503 - Manual (Page 78)

76
Two sheets of
paper (or
transparency
film) feed at the
same time. ■ Be sure to ÒfanÓ the media before loading. Static
tends to attract two sheets together. This is
especially true with transparency film.
■ You may be using a paper that is not very
smooth. Use another type.
IÕve got a really
major
transparency jam
■ Use transparencies that have an anti-static back-
coating.
■ Optionally, you may wish to take each
transparency off the Paper Output Tray after
printing. Static causes the sheets to be ÒattractedÓ
to each other and and can cause a jam to occur.
Use the procedures in Section 10 to remove the
jammed transparency sheets.
I canÕt get the
paper all the way
into the Paper
Input Tray.
■ Load at least 10 sheets of paper or transparency
film at a time.
■ Paper may have been stored in a moist or humid
environment and has swelled. Use paper that has
been stored in a temperature and humidity-
controlled room.
■ Be sure internal paper guide is set to proper page
size. See page 23 for more paper guide information.
My prints are
ÒscrambledÓ or
look like bar
codes.
My 600 x 300 dpi
prints are not
printing properly.
■ This signifies a data transmission error. This could be
caused by a bad printer cable or port. Try switching to
a different printer cable, preferably 6 feet in length.
■ If using a switch box, try printing with your printer
connected directly to your computer.
Symptoms: when printing with the 600 x 300 dpi print
option, entire prints are shrunk vertically or sections of the
print are disproportionately re-sized.
■ 600 x 300 dpi printing is achieved through a software
controlled resolution enhancement process which is
relatively new to the color printer industry.
Unfortunately, not all of the software applications
currently available have been modified to support
this printing process. If you are having difficulty
printing with this option, switch to the 300 x 300 dpi
print option and encourage your favorite software
programÕs manufacturer to support 600 x 300 dpi
printing. Contact FARGO Technical Support with
questions.