Troubleshooting and repair – FIC M296 User Manual

Page 135

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Troubleshooting and Repair

Table 6-1(b)

POST Error Messages

Message Possible

Cause

Action

Timer 2 failure

The timer chip has failed.

Check the system board. Turn
the power off, then back on
again. If the problem persists,
contact qualified service
personnel.

F2 to enter ROM-based
SETUP

Invalid configuration
information must be changed.

You must run SETUP utility and
correct configuration
information.

Invalid configuration
information - please run
SETUP

Display adapter is configured
incorrectly.

Memory size is incorrect.

Wrong number of diskette
drives.

Other configuration errors.

Run the SETUP utility.

Keyboard clock line failure

The keyboard, the keyboard
cable connection, or the
keyboard controller is
defective.

Make sure the keyboard cable
and keyboard are connected
properly. Check the keyboard
controller and the system
board. Turn the power off, then
back on again. If the problem
persists, contact qualified
service personnel.

Keyboard data line failure

The keyboard controller
firmware has failed.

Check the keyboard controller
and system board. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.

Keyboard stuck key failure

A key is jammed.

Locate the jammed key and fix
it. Make sure the keyboard
cable and keyboard are
connected properly. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.

Memory failure at hex-
value
, read hex-value,
expecting hex-value

Circuitry associated with the
memory chips has failed.

Turn the power off, then back
on again. If the problem
persists, contact qualified
service personnel.

Unexpected interrupt in
protected mode

Hardware interrupt or NMI
occurred while in protected
mode.

Check the timer chip or the
interrupt controller on the
system board.

Real time clock failure

The RTC or battery failed.

Run SETUP and turn the power
off and on. If the problem
persists, replace the RTC
battery. If the problem remains,
contact qualified service
personnel.

FIC M295 / M296 Service Manual 6-3

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