Network troubleshooting, The dvd player cannot connect to the network, A song starts playing, then it stops for no reason – Gateway DVD Player User Manual
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Network troubleshooting
This chapter provides some solutions to common networking and DVD problems. If the
suggestions in this chapter do not correct the problem, see
The DVD player cannot connect to the network.
■
Make sure that Gateway Media Server is installed and running on the computer.
■
Make sure that you have selected a network card in the Media Server program. For
more information, see
“Selecting the network card” on page 67
.
■
Make sure that your computer has an IP address assigned to it. To check, open Media
Server, then click the
About
tab.
■
Make sure that you do not have a software firewall activated, such as Norton Antivirus
or the Windows XP firewall.
When I try to set up a network connection at the player, I get the message “No Network
Card. Please insert a supported card and restart.”
■
Make sure that the network PC Card is installed correctly. For more information, see
“Installing the network card” on page 21
■
Make sure that the PC Card you are using is a supported card. View a list of supported
PC Cards at
support.gateway.com
.
The DVD player searches for a computer, but cannot find one.
■
Make sure that the network PC Card is installed correctly. For more information, see
“Installing the network card” on page 21
■
Make sure that Gateway Media Server is running on the computer.
■
Turn the DVD player off, then turn it back on again.
■
Restart the computer.
No songs are found when I try to import the files into Media Server.
■
Open music files in a media player program such as Windows Media Player, then
import music files into the Gateway Media Server program using the appropriate
plugin. For more information, see
“Importing media using plugins” on page 56
.
A song starts playing, then it stops for no reason.
■
Try to play the song again. If the song still does not start, make sure that your network
connection is working.
■
If your network uses a wireless access point, restart the access point, then restart the
switch or router.