Media server cannot find all of my pictures – Gateway DVD Player User Manual

Page 90

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84

www.gateway.com

How can I determine what version of the player firmware my player has?

Press

Stop

, then press

Setup

to open the Welcome to Setup screen. The firmware version

number appears on the bottom of that screen.

Media Server cannot find music files that I know are there.

Make sure that Media Server is installed and running on the computer that has the
music files.

Make sure that the songs are supported formats (MP3 and WMA).

Songs must meet the bit rate requirements (at least 80 kbps for MP3, at least 48 kbps
for WMA). If the media file does not meet the bit rate requirements of the DVD player,
the file is not displayed.

Media Server cannot find picture files that I know are there.

Make sure that Media Server is installed and running on the computer that has the
picture files.

Place all pictures within a single folder on your computer, then import the images
into Media Server. For more information, see

“Importing media directly from your

hard drive” on page 54

Media Server cannot find all of my pictures.

Make sure that Media Server is installed and running on the computer that has the
picture files.

Make sure that the pictures are JPEG or JPG format.

Pictures must be at least 171 pixels in width and 108 pixels in height.

Media Server cannot find the movies on my hard drive.

Make sure that Media Server is installed and running on the computer that has the
movie files.

Open movie files in a media player program such as Windows Media Player, then
import them into Media Server. For more information, see

“Importing media using

plugins” on page 56

.

Make sure that they are supported movie formats. For a list of supported movie
formats, see

“Specifications” on page 89

.

MPEGs must not have a display rate greater than 3 MB/sec.

Why does my firewall software block the DVD player from Gateway Media Server?

Disable your firewall software or set up the firewall software to allow the Gateway
Media Server. To set up your firewall software, see its documentation.

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