Gaggenau VI 411611 - Manual (Page 17)

17
Troubleshooting
Problems often have a simple explanation. Before calling
customer service, please check the following:
D
The cooktop is not working
Check to see if there is a problem with the circuit
breaker for the appliance. See if there is a power
outage.
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The luminous disc lights up and the element
display flashes when you place a saucepan on
an element
Check whether the saucepan is electromagnetic
(attracts a magnet). Check whether the diameter of
the saucepan is large enough.
Allow the saucepan to cool down in the event that it
has become too hot when used.
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The luminous disc behind the control knob and
the element indicator flash (the element does not
heat)
Overheating protection. Turn the knob to 0. Allow the
saucepan to cool down in the event that it has
become too hot when used.
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Repairs
Repairs should only be done by a trained service
technician.
d ĄWarning:ĄĄIf your appliance is repaired improperly,
you could be at considerable risk.
Normal operating sounds for the
appliance
Induction heating technology is based on the vibration
resistance of certain metals when subjected to
highĆfrequency waves. In some circumstances, these
vibrations can create certain sounds, such as the
following:
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Low humming like a transformer:
This occurs when cooking at a high power. The
cause of this is the amount of energy which is
transmitted from the appliance to the cookware. This
sound disappears or becomes quieter when the
power is turned down.
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Quiet whistling:
This occurs when the cookware is empty. This sound
disappears when water or food is added to the
cookware.
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Crackling:
This sound occurs when cookware is used which
consists of layers of different materials. The noise is
caused by vibrations in the joint faces between the
different layers. It may change depending on the
amount and type of food being cooked.
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HighĆpitched whistle:
This noise occurs principally in cookware which
consists of layers of different materials when it is
used at the highest heat setting and on two elements
next to each other. This whistling disappears or
becomes quieter when the power is turned down.
D
Fan noise:
The electronics require a controlled temperature in
order to function reliably. The cooktop is therefore
fitted with a fan which runs at various speeds
according to the temperature detected. The fan may
also countinue to run even after the cooktop has
been switched off if the temperature it detects is still
too high.
The sounds described are a normal part of induction
technology and do not indicate a defect.