Problems with application software, Bootable cd-rom is not detected, Problems with the network – Intel Express 5800/120Ld User Manual

Page 134

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5-12 Problem Solving

Problems with Application Software

If you have problems with application software, perform the following:

!

Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.

!

Verify a different copy of the software to see if the problem is with the copy that you
are using.

!

Make sure all cables are installed correctly.

!

Verify that the system board jumpers are set correctly. Refer to the “Configuring
Your System” chapter for jumper settings.

!

If other software runs correctly on the system, contact your vendor about the failing
software.

If the problem persists, contact the software vendor's customer service representative
for assistance.

Bootable CD-ROM Is Not Detected

Check the following:

!

Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your
BIOS Setup (F2) configuration.

Problems with the Network

Diagnostics pass, but the connection fails:

!

Make sure the network cable is securely attached.

The controller stopped working when an add-in adapter was installed:

!

Make sure the cable is connected to the port from the onboard network controller.

!

Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts; OS/2 does not.

!

Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

!

Try reseating the adapter first; then try a different slot if necessary.

!

The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.

!

Run the diagnostics.

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