Troubleshooting/service, Problem cause remedy, Service – Kathrein UFC 861si User Manual

Page 123

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123

TROUBLESHOOTING/SERVICE

In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables on receiver input
3. Receiver and TV set correctly connected by a Scart or cinch cable
4. Audio connections are made to HiFi or Dolby Digital system as appropriate (see previous

page)

5. Receiver and TV set (HiFi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

Problem

Cause

Remedy

“No signal!” warning
appears on some or all
channels

Cable signal is absent or is
defective. Cable not connected to
the receiver

Check the cable connection between
your receiver and the cable socket.

Refer to your cable network operator or
an antenna specialist.

Remote control no longer
responds

Receiver or remote control
command set may have been
unintentionally changed

Set infrared code 1, as described in
operating manual under “Remote
Control RC 660”; check batteries

Wrong time being
displayed

The “Summer Time” setting is
wrong. An incorrect time was
imported from the reception
signal

On “System Parameters” - “Time
Settings” menu check “Summer
Time enabled” and change as
necessary. Switch off receiver at
mains switch from current channel,
e.g. ARD or ZDF, wait 10 seconds and
then switch back on

Black or blue screen,
no on-screen displays

Scart connection to TV deactivated
by accidentally pressing the
0 button

Keep pressing the 0 button until the TV
picture reappears

Network problem

Check that the, crossed network
cable is correctly connected at the
PC and receiver (clicked home)

Refer to your PC or network specialist

If, despite studying this operating manual, you still have questions about getting started with the
unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.
The Kathrein customer hotline is also at your disposal.

Phone: +49 900/1122240 *

*

(0.89 EUR per minute on land lines of Deutsche Telekom AG)

SERVICE

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