Lenovo THINKSERVER 3797 User Manual

Page 103

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Table 3. DSA diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Message
number

Component

Test

State

Description

Action

166-915-xxx

RMM

12C Test

Failed

The RMM
indicates a
failure in the
memory card 1
SPD bus.

10. Install the minimum memory

configuration for the system (see
“Removing a memory module
(DIMM)” on page 186
and “Installing
a DIMM” on page 192).
To determine
the minimum memory configuration
for your system, see “Features and
technologies” on page 15.

11. Reconnect the system to the power

source and turn on the system.

12. Make sure that the reported memory

size is the same as the installed
memory size.

13. Run the test again. If the memory

passes the test, one of the
uninstalled DIMMs is the failing
component.

14. Repeat the steps to remove all

DIMMs as necessary, using different
DIMMs to isolate the failing
component. Change only one
component each time to identify the
specific cause of the error.

15. Replace the failing DIMM.

Chapter 5. Diagnostics

95

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