Lenovo THINKSERVER 3797 User Manual

Page 66

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Table 3. DSA diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Message
number

Component

Test

State

Description

Action

089-802-xxx

CPU

CPU
Stress Test

Aborted

System
resource
availability
error.

10. Replace the following components

one at a time, in the order shown,
and run this test again to determine
whether the problem has been
solved:

a. (Trained service technician only)

Microprocessor ( see “Removing
a microprocessor and heat sink”
on page 216
and “Installing a
microprocessor and heat sink” on
page 218).

11. If the failure remains, collect the data

from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/
docview.wss?uid=psg1SERVCALL.

089-901-xxx

CPU

CPU
Stress Test

Failed

Test failure.

1. Turn off and restart the system if

necessary to recover from a hung
state.

2. Make sure that the DSA code is at the

latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.

3. Run the test again.

4. Make sure that the system firmware is

at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.

5. Run the test again.

6. Turn off and restart the system if

necessary to recover from a hung
state.

7. Run the test again.

(Continued on the next page)

58

ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

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