Lenovo THINKSERVER 3797 User Manual

Page 121

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Table 3. DSA diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Message
number

Component

Test

State

Description

Action

202-801-xxx

Memory

Memory
Stress Test

Aborted

Internal
program error.

1. Turn off and restart the system.

2. Make sure that the DSA code is at the

latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.

3. Make sure that the system UEFI code

is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.

4. Run the test again.

5. Turn off and restart the system if

necessary to recover from a hung
state.

6. Run the memory diagnostics to identify

the specific failing DIMM.

202-802-xxx

Memory

Memory
Stress Test

Failed

General error:
memory size is
insufficient to
run the test.

1. Make sure that all memory is enabled

by checking the Available System
Memory in the Resource Utilization
section of the DSA event log. If
necessary, enable all memory in the
Server Configuration and Boot
Management program.

2. Make sure that the DSA code is at the

latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.

3. Run the test again.

4. Run the standard memory test to

validate all memory.

Chapter 5. Diagnostics

113

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