Lenovo THINKSERVER 3797 User Manual
Page 115
Table 3. DSA diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number
Component
Test
State
Description
Action
201-802-xxx
Memory
Memory
Test
Aborted
Test canceled:
the end
address in the
E820 function
is less than 16
MB.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that all DIMMs are enabled
in the Server Configuration and Boot
Management program (see the
information in Installation and User
Guide).
4. Make sure that the system UEFI code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
and select your system to display a
matrix of available firmware.
5. Run the test again.
201-803-xxx
Memory
Memory
Test
Aborted
Test canceled:
could not
enable the
processor
cache.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the system UEFI code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
and select your system to display a
matrix of available firmware.
4. Run the test again.
201-804-xxx
Memory
Memory
Test
Aborted
Test canceled:
the memory
controller buffer
request failed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the system UEFI code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
and select your system to display a
matrix of available firmware.
4. Run the test again.
Chapter 5. Diagnostics
107