Lenovo THINKSERVER 3797 User Manual

Page 119

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Table 3. DSA diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Message
number

Component

Test

State

Description

Action

201-901-xxx

Memory

Memory
Test

Failed

Test failure:
single-bit error,
failing bank x,
failing DIMM z.

1. Turn off the system and disconnect it

from the power source.

2. Reseat DIMM z (see “Removing a

memory module (DIMM)” on page
186
and “Installing a DIMM” on page
192).

3. Reconnect the system to power and

turn on the system.

4. Make sure that the DSA code is at

the latest level. For the latest level of
DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.

5. Make sure that the system UEFI

code is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T
and select your
system to display a matrix of
available firmware.

6. Run the test again.

7. Replace the failing DIMMs.

8. Re-enable all memory in the Server

Configuration and Boot Management
program.

9. Run the test again.

10. Replace the failing memory card .

Chapter 5. Diagnostics

111

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