Printer is plugged in but does not print, Printer is trying to print to file – Lexmark 9500 Series User Manual
Page 219
M
AKE
SURE
THE
CABLE
IS
NOT
DAMAGED
OR
LOOSE
Make sure:
•
The USB cable is not damaged.
•
The
light is on.
Printer is plugged in but does not print
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PRINTER
IS
SET
AS
THE
DEFAULT
PRINTER
Try printing a test page.
M
AKE
SURE
THE
QUEUE
IS
READY
TO
Make sure the printer is set as the default printer and is not being held or paused.
Printer is trying to print to File
If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure
the printer is attached with a USB cable to a USB port on the computer.
To verify the USB port:
1
Do one of the following:
•
In Windows Vista, click
Control Panel Printers (under Hardware and Sound).
•
In Windows XP, click Start Settings Printers and Faxes.
2
Right-click the Lexmark 9500 Series icon.
3
From the sidebar menu, select Properties.
4
Click the Ports tab.
5
Make sure:
•
The port is set to a USB port.
•
FILE is not set as the port.
If the document still does not print, then the USB port may not be enabled in the computer. For more information,
see “Enabling the USB port” on page 192.
Printer cannot communicate with computers over peer-to-peer
network
These are possible solutions. Try one or more of the following:
C
HECK
THE
STATUS
OF
THE
HOST
COMPUTER
AND
PRINTER
Make sure:
•
The host computer is on and is directly connected to the printer.
•
The host computer can print to the printer.
Troubleshooting
219