5 basic troubleshooting, Calling for service, Paper jam – LG 785 User Manual

Page 57: Chapter 5 basic troubleshooting -1, Calling for service -1 paper jam -1, 5basic troubleshooting

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Basic Troubleshooting

WorkCentre Pro 665/685/765/785

5-1

5

Basic Troubleshooting

Calling for Service

If you have an error with the machine which you are unable correct
using this troubleshooting section here or using System
Administrator’s Guide on the CD-ROM, please contact the customer
Support Center. Before calling, please have the serial number of the
machine available and any messages that are displayed.

Contact the support centre at the following telephone number:

USA - 1-800-821-2797

Canada - 1-800-939-3768

Europe - Refer to the Warranty Pack provided with your machine for
your support centre telephone number.

South America and the rest of the world - Please contact your
local service provider.

Paper Jam

If a paper jam occurs during a reception or copying operation, the
message “PAPER JAM XX” is displayed. If this occurs, follow the
procedure below.

The code number "XX" indicates the location where the paper jam
has occurred as shown in the table below.

Code

Location

10

In the 1st Paper Tray

20

In the Optional 2nd Paper Tray

30

In the Optional 3rd Paper Tray

50

In the Optional Bypass Tray

80

In the paper feed area

90

In the paper exit area

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This manual is related to the following products:

765, 665, 685