Bgd36cfg trouble shooting guide, Symptom problem test solution – Napoleon Fireplaces BGD36CFPTR User Manual

Page 46

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46

W415-0661 / C / 02.20.08

Flames are very aggres-
sive.

- Venting action is too great.

Tighten door clamps

Restrict vent exit with restrictor plate. See Restricting Vents.

- Door is ajar

Main burner flame is a
blue, lazy, transparent
fl ame.

- Blockage in vent.

Remove blockage. In really cold conditions, ice buildup may occur on
the terminal and should be removed as required.

Refer to Figure 24 to ensure correct location of storm collars.

- Incorrect installation (vertical
termination only).

White / grey fi lm forms.

- Sulphur from fuel is being de

posited on glass, logs or

combustion chamber

surfaces.

Clean the glass with a recommended gas fi replace glass cleaner. DO
NOT CLEAN GLASS WHEN HOT.

If deposits are not cleaned off regularly, the glass may become perma-
nently marked.

- Wiring / Connection

Pilot lights

Stops sparking

/ pilot remains lit

but burner will

not turn on

Inspect all wires, ensure good tight connections. Verify that all wiring is
installed exactly as specifi ed.

SYMPTOM

PROBLEM

TEST SOLUTION

- Wiring harness

Inspect the wiring harness, and verify the harness is tightly connected
to the module. Verify that you have 7 wires and they are connected in
the right order.

- Module or Valve

Conduct the following test to verify if the problem is the module or valve.
To measure voltages, turn multimeter to "DC" place the red lead from
multimeter on the screw on the terminal block for the wire you are check-
ing, touch black lead to ground (valve body).

Importantly, a "Zero" volts reading does not automatically indicate a bad
module, there may be too little resistance in the valve solenoid. Check
the Green wire disconnected from valve that the voltage output from the
module should be between 2 and 3 volts

Exhaust fumes smelled in
room, headaches.

Check all seals.

- Fireplace is spilling.

Carbon is being deposited
on glass, logs or combus-
tion chamber surfaces.

- Flame is impinging on the

logs or combustion chamber.

Check that the logs are correctly positioned.

Open air shutter to increase the primary air.

Check the input rate: check the manifold pressure and orifi ce
size as specifi ed by the rating plate values.

Check that the door gasketing is not broken or missing and
that the seal is tight.

Check that both vent liners are free of holes and well sealed
at all joints.

Check that minimum rise per foot has been adhered to for
any horizontal venting.

- Air shutter has become blocked

Ensure air shutter opening is free of lint or other obstructions.

BGD36CFG TROUBLE SHOOTING GUIDE

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