Logging out – Nortel Networks 1165E User Manual

Page 26

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Agent and supervisor features

26

Logging out

You can log out of the system completely or temporarily (Not Ready
state).

To log out:

or

5.

To join the ACD queue, choose one of
the following:

— Press the

In-Calls

key.

— Press the

NotReady

key.

or

Choose one of the following:

— To log out completely, press the

MakeSetBusy

key.

— To log out temporarily, press the

NotReady

key.

Note: If you press the

MakeSetBusy

key while on an ACD call, you log out
automatically when the call finishes.

2260

NotReady

MakeSetBusy

NotReady

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