Nortel Networks CallPilot NN44200-700 - Manual (Page 130)

130 Chapter 5 Routing and remote access troubleshooting
System monitor or support tools do not return valid or legible
information
If you connect to the CallPilot server using a shared session but do not
issue the shadow 0 command, support tools and diagnostics that access
the database, may return invalid results.
Use a private session or issue the shadow 0 commend when setting up a
shared session.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Copyright © 2007, Nortel Networks
.