Solving problems – Ricoh AFICIO MP01 User Manual

Page 118

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TROUBLESHOOTING

5-16

Solving Problems

Table 5-1 lists the basic problems that may occur and the actions you can take
to solve the problems.

Table 5-1. Basic problems and their solutions

Condition

Action

Condition

Action

The printer does not
activate when the main
switch is turned on.

Make sure that the power cord is correctly plugged in to an appropriate
power outlet.

The printer is off.

Turn on the main switch.

The printer does not
print.

When you are using the printer for the first time, make sure that you correctly
removed all of its packaging materials.

The printed image is too
light.

Verify that the toner cartridge is positioned correctly. Check for low toner.
Verify that toner saving is off.

Stapling does not
activate.

Check the stapler for misfed staples. If there is a staple misfeed, remove the
misfed staples.
Check if the staple cartridge is empty. If it is, load a new staple cartridge.
After loading a new staple cartridge, staples may not be ejected for the first
few stapler operations.
Turn over the paper in the feeder tray. If the problem persists, change to a
paper stock with less curl.

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