Ricoh AFICIO MP01 User Manual

Page 123

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TROUBLESHOOTING

5-21

TROUBLESHOOTING

Table 5-3. Print quality problems (continued)

Problem

Cause

Action

Blank (White)
pages

Network configuration may generate
a blank page as a print job separate.

The machine is feeding two or more
pages at once.

Contact the network system
administrator.

Check that the paper is set in the paper
tray correctly.
Refer to the “Loading Paper” for how to
set paper.

The entire print
job does not
print (No printing)

The printer cable or network cable is
connected incorrectly.
Software configuration error.

Machine configuration error.

Check that the parallel cable and
network cable are secure.

Check the configuration to make sure
that it is set to print the entire job.

Check that the printer is in the On-line
mode and check for error messages on
the Control Panel.

Set Parallel and NIC Personality to Auto
Sense.

Repeating
patterns
(Defects at
repeating
intervals)

The inside of the machine is dirty. If a
roller is dirty with toner, there may
occur repetitive defects on the page.
The PCU is damaged.

The Fusing Unit is damaged.

Clean the inside of the machine. (mainly
rollers)
Refer to the “Cleaning” in this manual.

Check the PCU. Replace the PCU if
damaged.

Check the Fusing Unit. Replace the
Fusing Unit if damaged.

Vertical lines

The PCU is damaged.

Fusing Unit is damaged.

Check the PCU.
Replace the PCU if damaged.

Check the Fusing Unit. Replace the
Fusing Unit if damaged.

Easy to remove
toner from the
printout.(Un-
fused image)

The lever on the Fusing Unit is in the
lower position to print envelopes.

Turn the lever to the upper position
(normal paper printing position)

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