Ricoh AFICIO MP01 - Manual (Page 121)

TROUBLESHOOTING
5-19
TROUBLESHOOTING
PRINT QUALITY PROBLEMS
Table 5-3 Print quality problems and provides possible solutions.
Table 5-3. Print quality problems
Problem Cause Action
Printed pages
appear dirty
(Dirty background) The paper does not meet the
machine’s requirements. The
conductivity or surface finish may not
be suitable.
The inside of the machine is dirty.
The toner cartridge or PCU may
have leaked toner.
❐
Use a different type paper.
❐
Clean inside the machine (including
rollers).
Refer to the “Cleaning” in this manual.
White spots in
black image
areas/ characters The paper surface is too rough or is
damaged.
The paper does not meet the
machine’s requirements
(including unsuitable type of
transparencies and envelopes).
The transfer roller is installed
incorrectly.
The transfer roller is dirty, old, or
defective.
❐ Use an other paper.
❐
Use a different type of paper.
❐ Check the transfer roller for proper
installation.
Refer to the “Replacing the Transfer
Roller Unit” for how to install.
❐ Clean the surface of the transfer roller
using a blower brush, or replace
transfer roller unit. Do not touch the
transfer roller surface. Refer to the
“Replacing the Transfer Roller Unit”
for how to take out or replace the
transfer roller unit.