TROY Group MAN-EXT2000 User Manual

Page 186

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14-12 Troubleshooting

SET NETWARE PASSWORD

command) and in the file

server (using the PCONSOLE

Print Server

Information Change Password

command).

3. Make sure that you have enabled at least one NetWare

file server using the

SET NETWARE SERVER

servername

ENABLED

command.

4. Have you exceeded your NetWare user limit?

5. If you have V3.00 or earlier firmware , make sure that

you enabled either 802.3 or Ethernet II frames on your
file server, particularly if you have a NetWare 3.12 or
4.xx file server (since these NetWare versions default to
802.2), since these versions of firmware do not support
802.2 or SNAP frames. Also, if you are using NetWare
4.xx, make sure that you have enabled bindery emulation
on the file server.

6. Make sure that the print server name you used in

PCONSOLE exactly matches the name that is configured
in the print server, and make sure it is defined as a Queue
Server for the print queue.

7. If you are running both 802.3 and Ethernet II frames on

different file servers on your network, there is a
possibility that the print server may not make a
connection to the desired file server. Try forcing the
frame type to the desired one using the

SET NETWARE

FRAME

command from the TROY XCD print server

remote console.

8. If you are losing portions of your print job and you are

using the DOS NetWare drivers, try setting the

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