Customer support and warranty – TROY Group MAN-EXT2000 User Manual
Page 199
Customer Support and Warranty 15-1
15
Customer Support and
Warranty
Customer Support
TROY XCD, Inc. offers several customer support options to
assist you in the event you experience difficulties with your
TROY XCD print server, including telephone support, repair
services, extended warranty, and advance replacement.
Worldwide Web Support
The TROY XCD worldwide web site provides a quick and
easy way to answer many common technical questions. It
includes a wide variety of technical support tips, as well as
copies of product manuals, product literature, and firmware
load images.
The web site is located at
http://www.troyxcd.com
.
Whom to Call
Your first point of contact for technical support is the
Distributor or Dealer from whom you bought your TROY
XCD print server. They are familiar with your needs, and
will generally be able to provide you with the fastest and
most comprehensive support.