Printer self-tests 38, Self-test labels 38, Printer 38 – Zebra Technologies Zebra Z4000 User Manual

Page 47: Z series™ user’s guide 39

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Z Series™ User’s Guide

39

SYMPTOM

DIAGNOSIS

ACTION

Wrinkled ribbon.

Ribbon fed through

printer incorrectly.

Reinstall ribbon.

Incorrect Darkness

setting.

Set to the lowest value

needed for good print

quality.

Incorrect Printhead

pressure.

Readjust Printhead

pressure.

Media not feeding

properly; it is walking

from side to side.

Readjust Media Guides.

Continuing problems.

Call a Service Technician.

Misregistration and

misprint of 1 to 3 labels.

Media was pulled when

motor was not moving.

Open and close the

printhead so it

calibrates to find the

label length.

Incorrect Media Sensor

Position.

Reposition Media

Sensor.

Media or ribbon

improperly loaded.

Reload Media and

Ribbon.

Changes in parameter

settings did not take

effect.

Parameters are set or

saved incorrectly.

Reload the Factory

Defaults, reconfigure

the printer, cycle the

Power OFF and ON.

Continuing problems.

Call a Service Technician.

ZPL was sent to printer,

but not recognized. The

DATA LED remains

OFF.

Communications

parameters or DIP

Switches are set

incorrectly.

Check and reset

communication

parameters if needed.

Prefix and delimiter

characters set in printer

configuration do not

match the ones sent in

the ZPL Label Formats.

Set the characters in the

printer to match ZPL

format.

Check Configuration

Label for correct

characters.

If problem continues,

check the ZPL format

for changed ^CC,

^CT, and ^CD

instructions.

Continued on the following page.

47

H:...uspiran2.vp

Thu Jun 18 16:02:05 1998

Color profile: Disabled

Composite Default screen

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