Three-party calls, Enquiry, Toggling – AASTRA 6739i for OpenCom 1000 User Guide EN User Manual

Page 13: Enquiry toggling

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Using the Aastra 6739i

9

Three-Party Calls

You are making a call, e.g. on the trunk key 1

, its corresponding LED indicator

is lit. You can now forward the call, execute an enquiry, switch back and forth
between two subscribers (“toggle”) or set up a conference. You can use any
available trunk key

/

/

for three-party conference calls.

Enquiry

While telephoning, you can make an enquiry to another subscriber.

Note

The enquiry function cannot be used to transfer calls on SIP telephones.
Alternatively, use the

Transfer softkey or the transfer key

.

1. Press an unassigned trunk key, e.g. trunk key 2

. Alternatively press the

Hold softkey and then press an available trunk key.

You hear the internal dialling tone. The person calling is put on hold and now
hears music on hold.

2. Now dial the call number of the subscriber desired and make the enquiry call.

3. Press the goodbye key

to terminate the enquiry call.

4. Press the trunk key where the first caller is waiting or press the

Hold softkey. You are now connected with the caller on hold once again.

Note

If after ending the enquiry call you put down the handset, after a few seconds
you will automatically be called back with the connection on hold.

Toggling

While you are conducting an enquiry call, the first caller is put on hold (see
page 9). Now you can toggle between callers (switch back and forth).

1. Press the trunk key (e.g.

) of the caller waiting currently. The other caller is

put on hold. The LED indicator of the trunk key of the respectively held caller
blinks during this process. The held caller hears music on hold.

2. Press the trunk key of the caller waiting to switch to that caller. The other caller

is now put on hold.

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